Terms and Conditions
These Terms and Conditions ("Terms") govern your access to and use of the Bynding mobile application, website, and related services (together, the "Services") provided by Bynding Ltd ("we", "us", "our"). By accessing or using the Services, you agree to be bound by these Terms.
1. The Service
Bynding provides tools to help users capture, organise, and share records of discussions, agreements, and related materials. The Services enable users to:
- Record audio, capture photographs, and create written notes
- Create timestamped records of agreements between two or more parties
- Share and mutually acknowledge these records ("bynds")
- Store and retrieve records according to your subscription tier
How mutual acknowledgement works:
A "bynd" is created when both parties explicitly confirm the content of a record. This creates a shared, timestamped record that both parties can access. A completed bynd cannot ordinarily be unilaterally modified or deleted by either party.
Important: We do not provide legal, financial, or professional advice. Bynding records are intended to support communication and documentation between parties. We make no representations about the legal enforceability, admissibility, or evidentiary value of any record created using the Services. You should seek independent professional advice where appropriate.
2. Eligibility
You must be at least 18 years old to use the Services. By using the Services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.
3. Account Registration and Security
To use certain features of the Services, you must create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain the security and confidentiality of your login credentials
- Notify us immediately of any unauthorised access to your account
- Accept responsibility for all activities that occur under your account
We reserve the right to suspend or terminate accounts that we reasonably believe have been compromised or are being used in violation of these Terms.
4. User Content
Ownership: You retain ownership of all content you create, upload, or share through the Services ("User Content"). We do not claim ownership of your User Content.
Licence grant: By using the Services, you grant us a limited, non-exclusive, royalty-free licence to store, process, and display your User Content solely for the purpose of providing the Services to you and other users with whom you choose to share content.
Shared content: When you create a mutual record (bynd) with another user, both parties have access to that shared content. You acknowledge that shared content cannot ordinarily be unilaterally deleted by either party.
Representations: You represent and warrant that:
- You have all necessary rights to create and share your User Content
- Your User Content does not infringe the rights of any third party
- Your User Content complies with all applicable laws
5. Consent and Recording
Bynding enables audio recording as part of creating agreement records. You acknowledge and agree that:
- You are solely responsible for obtaining any necessary consent from other parties before recording
- Recording laws vary by jurisdiction, and you must comply with all applicable laws in your location
- We do not monitor or verify that you have obtained appropriate consent
- You will not use the recording features for any unlawful purpose
6. Acceptable Use
You agree not to use the Services to:
- Violate any applicable law or regulation
- Infringe the intellectual property or privacy rights of others
- Record individuals without their knowledge or consent where prohibited by law
- Transmit malware, viruses, or other harmful code
- Attempt to gain unauthorised access to the Services or other users' accounts
- Interfere with or disrupt the integrity or performance of the Services
- Use the Services for any fraudulent, deceptive, or illegal purpose
- Harass, abuse, or harm other users
- Circumvent any technical measures we use to provide the Services
7. Subscriptions and Payment
Subscription tiers: The Services are available under various subscription tiers, which may include free and paid options. Features and retention periods vary by tier.
Payment: If you subscribe to a paid tier, you agree to pay all applicable fees. Payments are processed through third-party payment providers and are subject to their terms.
Renewals: Paid subscriptions automatically renew unless you cancel before the renewal date. You can cancel at any time through your account settings or the app store where you subscribed.
Price changes: We may change subscription prices with reasonable notice. Price changes will apply to subsequent billing periods.
8. Service Availability and Modifications
We strive to provide reliable Services but do not guarantee uninterrupted or error-free operation. We may:
- Modify, suspend, or discontinue features with reasonable notice where practicable
- Perform maintenance that may temporarily affect availability
- Update the Services to improve functionality or security
9. Disclaimers and Limitations
No guarantees: The Services are provided "as is" and "as available." We do not guarantee:
- The legal enforceability or admissibility of any record
- The accuracy of AI-generated transcriptions or summaries
- Uninterrupted or error-free service
- That the Services will meet your specific requirements
Limitation of liability: To the maximum extent permitted by law, our total liability for any claims arising from or related to these Terms or the Services is limited to the amount you paid us in the 12 months preceding the claim, or £100, whichever is greater.
We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.
Exceptions: Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
10. Intellectual Property
All intellectual property rights in the Services (excluding User Content) belong to us or our licensors. This includes the software, design, branding, and documentation. You may not copy, modify, distribute, or reverse-engineer any part of the Services without our written consent.
11. Termination
By you: You may stop using the Services and close your account at any time through your account settings.
By us: We may suspend or terminate your access if:
- You breach these Terms
- Your use poses a security risk or may harm other users
- Required by law
- We discontinue the Services (with reasonable notice)
Effect of termination: Upon termination:
- Your right to use the Services ends immediately
- You may request export of your data for a reasonable period after termination
- Shared records (bynds) remain accessible to other parties who participated in creating them
- Provisions that should survive termination (e.g., limitation of liability, intellectual property) will continue to apply
12. Dispute Resolution
If you have a dispute with us, please contact us first at legal@getbynding.com. We will attempt to resolve the matter informally. If we cannot resolve the dispute within 30 days, either party may pursue formal proceedings.
13. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms in the app and updating the "Last updated" date. Your continued use of the Services after changes take effect constitutes acceptance of the updated Terms.
14. General Provisions
Governing law: These Terms are governed by the laws of England and Wales.
Jurisdiction: The courts of England and Wales have exclusive jurisdiction over any disputes arising from these Terms.
Entire agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Services.
Severability: If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.
Assignment: You may not assign your rights under these Terms without our consent. We may assign our rights to an affiliate or successor.
Waiver: Our failure to enforce any right or provision does not constitute a waiver of that right or provision.
15. Contact Us
If you have questions about these Terms, please contact us:
Bynding Ltd
Email: legal@getbynding.com
Website: https://getbynding.com